No. At My Ideal Destination we pride ourselves on high customer service. So, if you like a particular holiday, city break or cruise, please do not hesitate to call us on 0161 960 0152 or email firstname.lastname@example.org and we can call you instead!
My Ideal Destination is a member of Association of British Travel Agents (ABTA) and hold membership number P7309. ABTA and ABTA Members help holidaymakers get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. In addition, all our package and Flight-Plus holidays are financially protected by the Air Travel Organisers Licence (ATOL) scheme to give you peace of mind (our ATOL number is 5534).
If the operator fails, then the ATOL scheme makes sure that customers don't lose their money or find themselves stranded abroad. The ATOL scheme does not encompass accommodation only or flight only bookings. For more information regarding the ATOL scheme and what it covers, visit the CAA website at www.caa.co.uk/atol.
Booking a Flight-Plus provides you with protection under our ATOL licence number 5534 in the event of supplier insolvency, but we are still acting as agent for the individual suppliers and a Flight-Plus booking does not constitute a Package. We have arranged ATOL protection for our Flight-Plus holidays. A Flight-Plus is where you purchase through us, at the same time or within a day of each other, a flight plus overseas accommodation and/or car hire from separate suppliers (i.e. not a package holiday). When making a Flight-Plus booking through we will give you an ATOL Certificate showing what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. On all Flight Plus holiday arrangements, your money is ATOL protected meaning that you will be able to continue with your holiday or receive a refund of the amount paid to us in the unlikely event of our insolvency or the insolvency of your service providers. Please note however that we have no liability beyond that for insolvency as set out in the ATOL scheme, because we act as agent of the suppliers. An ATOL Protection Contribution of £2.50 per passenger is payable to the CAA on Flight-Plus bookings and this will be reflected on your booking summary as a charge for "Flight Plus". For more details as to when a Flight-Plus exists and the protection provided under the ATOL scheme please see www.caa.co.uk.
My Ideal Destination has a website that provides you with the information you should require before booking your holiday. Of course, you are always welcome to call one of our well-informed, friendly travel consultants. They are available to provide you with additional information and any queries you have, but also to book your chosen holiday! Please call 0161 960 0152 (Our opening times are Monday – Friday 09:00 – 20:00 Saturday 09:00 – 17:00 and Sunday 10:00 – 16:00 )
Yes, you will be provided with a booking reference number from over the phone and via email, once your holiday booking has been completed with one of our friendly sales team. We advise you to make a note of this number, which you should use in all future communications with My Ideal Destination.
There is restrictions on what you are permitted to carry in your hand luggage and hold luggage when boarding aircraft in the UK.
There is restrictions on the amount of liquids you can carry in your hand luggage. If possible, pack liquids in your hold luggage (this is the baggage that you check-in prior to your flight). If you do take liquids in your hand luggage then: Liquids must be placed in containers that hold no more than 100ml each. Containers should be placed in a single, transparent, resealable plastic bag measuring approximately 20cm x 20cm. Only one plastic bag is to be carried per person and it must be shown at the airport security point prior to boarding your flight. Containers larger than 100ml (except essential medicines), will not be allowed through the security point, even if they are only part full. Liquids include: All drinks, including water, soup and syrups Cosmetics and toiletries, including creams, lotions, oils, perfumes, mascara and lipsticks Sprays, including shaving foam, hairspray and spray deodorants Pastes, including toothpaste Gels, including hair and shower gel Contact lens solution Any other solutions and items of similar consistency
You can only carry one cigarette lighter onboard the aircraft and it should be put inside a plastic bag with any liquids you may be carrying. You must keep the cigarette lighter with you throughout the flight. Please note that cigarette lighters cannot be placed inside hold luggage. Download the Civil Aviation Authority's (CAA) guide for full details of what you can carry in your luggage. More information can be found on the Direct Gov website, however, My Ideal Destination is not responsible, and accepts no liability, for the content found on the Direct Gov website.